Please help, recover account

[visageiii]

I’m a year one player, and of course it’s been a long time since i’ve logged into my account, so long in fact that my original email is not longer accessable because my original email host no longer exists. So, i’ve tried everything I could to resolve this, insofar as email, and calling the original email host to see if it was possible to reactivate an account etc. No dice.

So would a staff member please dm with regards to recovering my account?

[Cappa]

I have been able to do that in the past.
You need to contact the consumer service, but they take some time to answer.

[visageiii]

ah yes tried that, my last three requests went unanswered.

[Hyak]

Funcom email support takes a few months to reply.