I know they’re not clear. You know they’re not clear. @Kikigirl knows they’re not clear. Doesn’t mean everyone is as doubtful of their knowledge as we are.
Also, even thought I’m not 100% clear, I will still report when I’m reasonably sure the rules have been broken according to my interpretation. Funcom should be able to determine if my interpretation was wrong and simply decide not to act.
In all this time, I’ve only reported one build, ever. It was a build that was on top of the armorer spawn at the Oasis of Nekhet, and I reported it because that’s one of the spots that have a chance to spawn a temperwright. I didn’t report it as soon as I saw it, though. I waited for a couple of days to see if the owner would log in. They did, I told them about the spawn, and they shrugged it off.
I provided all the necessary information in my report and explained that I was reporting it because of the armorer spawn. Within 48 hours of my report, the build was gone.
Take from that whatever lesson you will, but my point is that even when you’re not completely certain about the full extent of the rules and all their details, you can still have a legitimate reason to file a report, and it’s up to Funcom to do the right thing.
Maybe in some other thread that I haven’t paid attention to, but not here. I’m not saying you’re wrong, but I just don’t see that here.
What he did say here is that he expects the reports to be actually reviewed by an admin, instead of auto-closed:
Here’s what it looks like when an admin reviews a report:
This could mean they either handed out a wipe and/or a ban, or they decided the report didn’t have any merit. But it does mean they at least reviewed the report, as opposed to letting Zendesk auto-close it after a time.
A lot of people have complained about auto-closing of reports. This is nothing new. I don’t know if my report got processed because I supplied enough information (apparently not everyone bothers to do that), or because I filed it when they weren’t all swamped, or because I was lucky, or some combination of the above. But what I do know is that I would’ve been very discouraged to receive an auto-close reply.
I’d love to, but I haven’t built a proper base there yet. I used to have one on 1823 – along with a standing invitation to report me – but then I left it because it was way too overbuilt for my tastes. Now I’m on 1822, but I don’t have anything more than a crappy little sandstone shack, so it’s not like he could report me.