So I have a private server and I keep trying to log in. Everyone else who plays with me can join but it always says load failed or something. I pay for this server and it keeps doing this. I’ve tried restarting my internet and even reset the server. But nothing.
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I can make one suggestion and a question first is it locked double check your password. We have 2 Ps4 Gportal server’s there has been times that they have been moved from pve-c where they belong to pve and pvp no answer for that but check both. Worst case scenario logging in with a new character and use admin to catch up with everyone else don’t think they would mind. How long have you had it up by the way.
What ever you find out to fix the problem please let us know so we can pass this information on to others. Good luck fellow Exile. @TheWhiteWolf
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You could try whitelisting yourself to see if that helps, though that is usually something to guarantee the whitelisted character/player can log in regardless of server capacity. Other than that i wouldn’t know what could cause you not to be able to log on. Maybe take a look at the server settings to see if any restrictions are in place, or if maybe you can open things up for yourself.
The reason why we can’t be of much help 
You really need to work on your details…
- Specify the platform you play on
- If PC, are you using any mods, if so which ones
- What is the exact message you get
- What is happening before / after you get that message… like are you stuck in a mod mismatch loop or something?
- etc.
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I got it at the beginning of this month. I am on Xbox and I did see something on the FB group that hackers have been slipping in to people’s severs. I’m not sure if f that’s my case but what I did was just reset my internet and logged back in. After 2 attempts it worked. But the player is still there sleeping on the ground. They mentioned in the group that hackers can crash the server so idk if this guy was on and saw me somehow log in (or if he just regularly checks the player lists) but I assume he crashes it.
I’ll do and see if that helps thank you
So I guess you dont use a password? I have never been so brave. I admire when people open their server to all but there are so many people that like to cause mayhem, I only ever let on people I know. On pc, you can at least deal with bad actors using the pippi mod, but even then, they can do a bunch of damage first.
No I do have a password. My server was made for my partner, siblings and close friends to play on. I would like to have it open later but when we all have our own cities. So we can help new players get started and enjoy the game in a RP manner.which is weird on how that guy got on my server lol
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Yeah that is weird
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