Purchased a premium membership, but account status still FTP

Greetings I purchased a one month premium under the account [redacted], but my account still shows as FTP. My purchased was approved payment ID is 123369177. Please help if and when possible, Thank you.

Will message you directly. Please don’t post your account name on a public forum.

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I’m having the same problem, has yours been handled yet ?

Please open a new topic or simply message me directly instead of replying to someone else’s topic with a different issue. Thank you!

(will message you)

Issue will be handled via DMs