Purchased Crom Coins on 3/30/2026 - still havent received them

When I purchased Crom Coins through the Bazaar - I received a message that said “You’ve encountered an error” and after closing out of game and re-assigning my license through playstation, the crom coins still didn’t show up.

I Contacted Funcom Support multiple times with my Playstation Receipt and they told me to wait 24-48 hours.

It’s been 72 Hours and now the Item I wanted to purchase from the Bazaar is now gone because of the timed transactions and this purchase bug prevented me from getting an item i may not see for months/year

Can anyone from Funcom support assist please?

Hi @RomsXII

I’m sorry to hear you had this experience with the Black Lotus Bazaar.
If you are still missing the Crom Coins, please make sure you reach out to our Customer Support team as they will be able to help you out further.

Hello @Dana. Good to see you stopping by. :smiley:

Thank you! I’m happy to be back in full force on Conan Exile :heart:

That is excellent news!!!

Welcome to the forum. What was the item fellow exile?