We’re here to help you! This is a place where you can post any issues you’re having in Age of Conan and receive help from Funcom Customer Service and other players alike.
When a customer support representative issues a ban:
- Is it the account banned or the player? In other words, is the player allowed to start a new account or play other Funcom games?
- Can you verify: Customers may request the prior 3-month’s payments refunded and have the account closed?
- Are the comprehensive policy changes available to customers online or by request?
Changes to Customer Service Policies:
Please note that these changes are not comprehensive. These are examples of policies to provide insight into the changes.