The silence from support worries me too. I posted this last June when it started happening to me Froob Account saying not paid
I just recently posted this in one of the other topics about this problem
now that it’s getting worst.
"I have multiple froob bank and buff toons that started freezing up.
I can’t even log them in now because all I have is the client login info,
and have long lost the emails or passwords to reset the accounts.
so they are frozen and unplayable “Unpaid”
I know the game is on autopilot at this point
and I’m ok with that,
but this isn’t just a normal ingame bug.
We can’t even log in !!!
If this isn’t a major problem I don’t know what is !!!