twice now that I have activated my account and after 9 days it is frozen, I have sent emails without any response. if it’s a scam you tell me because it’s starting to annoy me
As i said in another topic unrelated to this :
or
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I’ve this issue too, for the first time in my playtime.
31st of March I reactivated my main accaunt using CC. Success, playable.
Also, I’ve upgraded my sons 2 accounts from froob to fully paid.
1st Account had payment Failed (yet CC was charged). After 8 days this acc went frozen.
2nd account had payment succesfully, CC was charged, and it’s playable normally.
So, I’ve used 1 CC card to pay for 3 accounts, and one transaction seemed failed, buyt still charged, and its now frozen 
This may bit of a help.
I found the problem on my side.
When I upgraded accounts for my sons, one time I missed phone validation for transaction. By missing this step CC was Charged by 3rd party, but bank blocked transaction due failed validation. Thus leading Failed Transaction at FunCome side.
So, I was charged by 3rd party but FC never got that info due lack of my action.
(so, all in all my bad). I paid one more time, with validation and things now are smooth.
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This can help in some cases of frozen payment or in case of frozen froob account:
AO account page redirected - How to reactivate Froob account and “payment pending” accounts
AO account page redirected - How to reactivate Froob account and "payment pending" accounts - ATHEN PALADINS FORUMS (in remaking)
Just a trick to know and type.
Chrisax… in AO since the start…
ATHEN PALADINS - recruitment: open
https://forums.funcom.com/t/recruitment-athen-paladins-recruitment-open-clans**