Hello Everyone,
We are aware of this issue popping up after the latest Age of War update and impacting all platforms.
The development team is currently looking into this issue further.
We will post any new updates on the situation here so please make sure to keep an eye on the post.
Thank you for your patience and understanding while we investigate.
im in the same boat, i have 23pages of items gone and i cant upload!
Platform: PS4
Issue Type: Other
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 3057
Mods: none
I always build on ceilings, but on a castle i have i used foundations for the outside look of it, turns out all my most valuable chest and work benches were there, this is so stupid, every update there is something like this, i really wanted to check the new update, but this is so annoying
I don’t really understand what it takes to make a roolback if all users of your game have had such serious problems.
I played ARK for years, and when something like this happened, servers would crash and you would go back, even days.
Investigate what? So as time goes by and people resign themselves to getting things back? Get serious for ONCE, if you can.
Platform: Steam PC
Issue Type: Other
Game Mode: Online Official
Server Type: PvE-C
Map: The Exiled Lands
Server Name: Official server #1039 PvE Conflict - g -portal.co
Mods: No
see people on the discord of our server complaining about losing stuff to. They arent to happy about it.
lets all chant… rollback… maybe there is one reasonable person in funcom, that will hear us, everyone on my count 3…2…1 ROOOOOLLLLLBBBBAAAAACCCKKKK!
Whitout a rollbacjk i am done whit the game after the start of early access on x box i lost evryting all crafting station t4 thralls (all asiers ) all resources its a desaster for me 
we need an answer as to what is going to happen? i mean if we all re build our bases in something other then nemidian and start again then we get a roll back it was all for nothing but either way they need to compensate the substantital loss that alot of us have suffered, i have all ready contact consumer affairs and opened a file for a full refund of every cent ive spent on this game, across 3 platforms its close to 1k and im sure i will not be the only one, get ready funcom to lose alot of money and future buisness
I read in this post that all platforms have the same problem.
But what have you tested? Shameful, indecent, but above all dismissible
Just checking in on this… is there a specific bullet list of a changelog? I’m still not sure if thralls being disappeared is a bug or intentional.
rollback!!!
But befor the rollback they need too fix the problem first other wise all go again
this issue only seems to effect nemidian foundations so even if they roll back it will give us a chance to get our stuff back and change building pieces
rollback…just saying when problem fix.
Basic Info:
Platform: Steam
Issue Type: Other
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: Official 1975
Mods: None
Bug Description:
Yesterday during the update several of my chests full of items disappeared, I would like to know how to get them back and how you can help me thanks.
Bug Reproduction:
I opened the game normally, with nothing extra installed, the bug occurred during the new update.
Will Funcom compensate the playerbase for launching yet another terribly bugged update by gifting Crom Coins to every player? It’s very sad and unfortunate to see people lose years worth of stuff because of untested updates.
to be blunt i think its either a rollback or a lot of people are just done, no coints bazzar or 8x harvest will replace what was lost for many people.
I keep going back to make sure because I can’t quite believe this has happened, there are 200 lines in the log and the red text goes back further than that, benches, chests, thralls all gone and yet a wheel still stands on nemedian foundations, the longer we wait the less chance there will be a rollback because people are still playing ofc and won’t want to lose the progress they have made since yesterday.
Lucky our base was a mix of mostly Arena and some Nemedian, the base itself still stands but the stuff inside it, not so lucky.
i agree with you and i think that is funcoms intentions, is to stretch this out so that a roll back will not be possible.
What a great start.
Just logged into official #1046 to have a look at this new “age”, only to find half of my crafting stations, chests and of course their content went missing.
Someone should have told us, that the stability of nemedian foundations would be the first victim of this war.
