So can you please check what’s going on about this matter? I bought additional game time on 23.02. and sent you a ticket that something is wrong because all I received was a Hoard chest from subscription offer but I remain a f2p player yet.
I’ve been waiting 4 days for for any response at all, tommorow will be the 5th day. I guys paid for this and I am highly disappointed of your services. Would be great if you could check what is going on and solve the problem (and also would be great to get back those 4 lost days being f2p and this is fair in my opinion).
“[Funcom Support #1103849]”. This is the ID.