Still cannot load game after recent patch fix

Conan Exiles PC Discussion
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Game mode: Online private
Type of issue: Bug
Server type: PvE
Region: North America

I load game to menu, connect to live services no problem. When I click Play online, no problem. When I click PvE and it attempts to load the server list i get a message that says "Lost online connection. Connection lost. You must be connected to the internet to play online.

This has been happening since the infamous update 2 weeks ago. Every patch fix I have installed and still cannot access my server. (Including the one from this morning) It has been 13 days Iā€™m paying for a server I cannot use and Iā€™m quite aggravated. I have tried every suggestion Iā€™ve found on the forum to try and do a workaround and yet I still cannot play.

On top of it, my server is still not showing up properly either. Both of these things were supposed to be fixed, or did I read the patch wrong? Iā€™m quite confused and frustrated.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Load to menu
  2. Choose play online
  3. Choose PvE
  4. Get lost connection message.
1 Like
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Yep. Same here. If I keep trying, I sometimes get into the server list page without the error. But then all the ping times are super inflated (far too high) so I cannot join the official server I normally play on from this screen. Turns out, if you get the direct connection IP:PORT and use the direct connect button, the game works fine. After connected, if I use the TOGGLEDEBUGHUD feature, I can see my ping is like in the 60ā€™s. FWIW, I found the direct IP from a cached value on Battlemetrics: https://www.battlemetrics.com/servers/conanexiles/2918520

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I canā€™t even click on the direct connection button because after I get the error it takes me back to the main screen. :frowning:

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I too have been having this same issue. I found if I hit ā€˜play onlineā€™ then ā€˜skipā€™ (on the bottom of the combat mode screen), then quickly hit the direct connect button (also at the bottom of the screen), I can bypass the error. (It takes a few tries sometimesā€¦gotta be quick!) then I just wait a minute for the server list to load, then back out of direct connect. (Also donā€™t try to use ā€˜historyā€™ or ā€˜favoritesā€™ once your server list does populateā€¦the error comes back LOL) I tried the ā€œfixā€ that someone suggested about checking certain things in my PCā€™s internet properties>advanced> check: use TLS 1.0, 1.1, and 1.2 and they also suggested checking the ā€˜Allow active content to run in files on my computerā€™ā€¦BUT that didnā€™t fix anything for me, so I un-did all of it. From what Iā€™ve read, this seems to only be an issue for people on Win 7 and 8.

1 Like
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I tried the skip thing as well, but I guess Iā€™m just not quick enough.

And I did try that workaround as well and it didnā€™t do anything for me.

Yeah, Iā€™m running Windows 8.1. My daughter has 10 and it is working for her again. But not me of course. sigh

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