Hey team,
I’ve had a look at old tickets nothing recent coming up. Does anyone know roughly the response time for a support ticket?
I transferred my character to a server and it disappeared and failed :(\
Cheers
Hey team,
I’ve had a look at old tickets nothing recent coming up. Does anyone know roughly the response time for a support ticket?
I transferred my character to a server and it disappeared and failed :(\
Cheers
Greetings Exile,
The average response time depends on the team’s current load but if you haven’t sent a ticket yet, we suggest you do so, so the team can help you asap.
Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Character transfer issues” as the reason type.