Suspended without warning?

Hi Devs,

I put in a ticket about my base being deleted in PvE(C) the other day. One morning I log in and a base that has stood for over 2 years is completely gone. (Yes this is essentially PvE luxury).

I have ~1000h in the game and all of them in that server on that base - it was a work of art, no function at all and no doors except my log out room. Literally a tourist attraction for Aus server 1972.

I later found that apparently I was blocking some sort of spawn point and was not only missing my base but suspended from playing!

My issue is I had absolutely no warning. I would have complied without complaint and deleted whatever necessary had I known there was a problem - but considering the longevity of the base this was very out of the blue.

Thanks for nothing.

16 Likes

First time poster here, long time lurker. This has been my main non PVP server since late 2018, I know T******x and I know his build.

T******x never broke any rules, he made the server a better place to login to and made the game a funner place to be.

I watched his build slowly progress over the years into the stunning and beautiful piece of art that it was. It’s a crime and sheer insanity that the effort, work and passion that went into this project is just gone. No rhyme or reason, no warnings, no logic, it’s evil, pure evil and whoever made this decision without at least giving him some warning or a chance to reduce his build needs to re-think whatever flawed process they used to make this WRONG deletion.

His build did NOT block any spawn points, pure and unadulterated hog-wash, (unless you mean basic rock and tree nodes, then you should ban everyone!), his build was THE tourist attraction of the server, open to all to navigate and marvel at.

Banning him on top of wiping 2+ years of work, nice, so whatever other builds he has on other servers will now decay as well? What is wrong with you guys, do you think these sorts of decapitation for a stubbed toe decisions will make the game better? Or maybe just maybe it will drive long-time players away from the game with associated negative press spewing onto social media outlets?

Fix this mess, have a proper procedure in place that differentiates between fair players and obvious spammers, hackers and cheaters. Don’t lump them all into the same basket with the same punishments and lack of warnings, it’s idiotic at best and will kill your game at worst.

P.S. Most of all make the rules for wiping TRANSPARENT, don’t hide them under meaningless drivel like “blocking spawn points”, or, “too big”, tell us exactly what this means, what type of spawn points, how many spawn points, how many foundations, how many place-ables and give people some warning if they are not obviously spamming or cheating. It’s all just so sad…

10 Likes

I’m extremely sorry for what happened to you. I am not a builder, but I know a few people in your situation and I know the pain very well.

I am amazed that this is still happening. When I reported that issue few months ago, half the forum came riding on their high horses, claiming that was not an issue. I left the discussion, thinking that either it’s a non issue and there’s nothing I can do, or iit s an issue and they will eventually solve it, thanks to their infinite wisdom.

What happened @CodeMage , @TeleTesselator and the others? Are we still going to call this guy a liar? Or let the thread die? Or will you finally use your almighty prose to get @Community to change their nasty habits?

9 Likes

This actually raises an interesting point. You build a base. It’s been there for months, a year, more… Last update, Funcom adds a new spawn point for some rare thrall or resource or something. You’re now in violation of the rule against blocking spawn points. A, lets say “veteran” admin who is familiar with your structure might be willing to give you a pass or warn you about it. But along comes an admin who is a newbie or otherwise is not familiar with your particular server/build. For them it’s simple. You’re blocking the spawn point.

Not saying this is what transpired in your case, but it’s an interesting conundrum.

6 Likes

Welcome to the club. Happened to me twice. In my case even paired with a ban. Up to this day , I don’t know what I did wrong, because all I got as information was “building abuse”, so I assume size as nothing was blocked.
Malicious reporting has become a troll meta, but I am also experiencing that fc is looking more closely by now and not banning anymore.
But it hurts, although we know that the stuff we build on pve is not meant to last forever, in my case, something that has grown over more than 4k hours, just was gone.
I know build less prominent and much smaller

3 Likes

Wow, I heard your base de-spawned and saw that your temples were no longer on the map…i assumed decay. To hear that your base was dev wiped is utterly messed up.

I will second Yup’s comment. Theatrix has played on 1972 for years now, he has always been a friendly and helpful member of the 72 community.

His base was fantastic, one of the best I’ve ever seen. Extremely well decorated, every part of it crafted with amazing attention to detail, every thrall named appropriately. The whole place was filled with little stories that made it a joy to explore.

It was always fun to see the excitement when new players would stumble across it and express their awe at what was possible to do in the game.

Absolutely ridiculous to wipe and suspend such an upstanding longtime player. Because of a sudden rule change? That is not even clearly defined anywhere?

Why even allow building in places that will get you suddenly wiped without warning? What the hell.

There seriously needs to be an improvement with communication regarding the rules and their enforcement.

Funcom should be ashamed.

7 Likes

like i said in another thread. all it takes is some salty clan to mass report you and you’re outtie.

6 Likes

Now imagine the PvP-Exploit territory:

You are joining a PvP clan. They are “clean” players and you can confirm that.

Suddenly 2 weeks later: boom, banned.

You question yourself: “why?”

Little did you know, that this clan once had a member who built an undermesh base that is long forgotten in a busy area where all clan members passed by so it never decays.

5 Likes

In 2020 I built in Black Keep, inside the dungeon, because I could… on a pvp server. Once we couldn’t do that, I dismantled the base, bc obviously it was unraidable in the first place. We literally blocked off an entire dungeon. For months. No bans. Undisputed Alphas lol but total cheats.

Now it’s 2022 and someone is getting banned and their work destroyed on a PVE server? It must be a sign of the times bc I see people getting punished for misgendering people, not getting vaccines or telling off-color jokes lol

This is the new normal. A world of snitches and karens and now it’s seeped into gaming and we have to stop being pushovers.

3 Likes

I have no real information that I can tell if it was legit or not. Where was it at? How many foundational pieces? How many memory intensive placeables?

However i understand the issue here and I think FC needs to do something because the game can lead to MASSIVE builds that they actually promote in their building contests. We need more than just PVP,PVE, and PVE-C. Maybe PVE-builders which only allows ten people on. I’m just spit-balling here.

2 Likes

Yeah I can’t have sympathy there. I don’t believe someone in the clan just goes rogue without anyone else knowing and secretly builds an undermesh base. Whoever fed you that line of BS is LYING. We build and we share with our clanmates. I would bet money that the clan leader at the time knew dang well what was being built. No one in a clan just builds and not shares what they are doing…especially when using exploits (because every exploiter I have EVER met are very proud of their find and how they maximized its effect). While I believe there are innocent folks that join up with clans that get caught up in the past…I don’t buy that the clan had no idea about this illegal build or that walling off resources…Please! Just goes to show that you have to be really diligent on how you choose who you team up with. Should be anyways since you loose everything you have done solo to that point but…some folks don’t understand that either.

1 Like

I can’t really have sympathy for anyone who complain about rules and yet agreed to them.

Just you all know, by having characters on officials you agree to the rules. If you don’t agree to the rules and don’t wish to be actioned, then your recourse is to stop playing on those servers.

Its pretty simple, play on servers who have rules you agree with.

1 Like

That’s the ticket. Fewer players on Officials, quite the panacea.

You are being disingenuous.

Case in point: If you built atop Klael’s Plateau, abutting the Warmaker Ruins prior to Warmaker Dungeon’s release, you now have a permanently glitched base. If you placed your Followers on the ruins, you have a ridiculous advantage over other players.

BAM Warmaker’s drops, all of a sudden the situation has changed. Please don’t tell me I violated some TOS by emplacing a perfectly legal base one minute, then have it adjudged illegal the next. This would range into the realm of False Claims on the ToS, especially if we’re never expected to update our assent to them.

3 Likes

I stand strongly WITH the OP… a message with clear details, of what u r blocking and where should appear upon logging in the server… the message should clear out the days u have (yes days , as some bases took a really long time to be made…

Now i do not categorise the griefer in the same spot as a builder , but the number of days should differ from the dmg is done… So lets say a player that despawned a religion trainer should get 24 hrs, and the one who surrounds a player an immediate one(as this shows intentions), but a builder that his base existed before a spawn point should get a week…

For FC: unless u have another side of the story (cause here we see the players opinion ), i would even suggest a server rollback to correct this…

2 Likes

What’s this now? I don’t believe I’ve ever insinuated any specific individual was a liar - other than to say all normal human beings are - without exception. We can’t really say people do not lie… and we for sure cannot say this and other fault/blame/discipline matrices aren’t some of the most common things people lie about. Welcome to humanity. And this all added to by ignorance (not even knowing) of violations and etc. thus claiming something when they didn’t know the reality of the situation.

The OP’s main gripe is the lack of any warning so that they could remedy or correct their error. That’s been covered a billion septillion times already here in this forum (see, told ya we all lie! :smiley: ) with the basic conclusion being that such warnings and checks would more than double the workload of Admins trying to do an already very labor intensive job. If you wanna pay $90 for the CE base game in order to pay for that I think you’ll find yourself in a very lonely camp - could be wrong.

I do think that a heads up sort of warning might be nice. Like: On this date, at this time (approx) your base will be destroyed for violations xyz - prepare accordingly. Further violations will result in a server wide ban of your account and the accounts of all of your currently enlisted clan members.

But nice is nice, when they are (apparently) just up and banning people for 1st offence violations. @Theatrix apparently was not also banned so maybe FC have finally understood that point at least - progress?

  • On demolitions I think and have suggested several times that such should be a game mechanic or at least appear as one - rather than looking like the heavy hand of a strict and unforgiving company enforcing it’s rules. So then the message would not be On this date, at this time… but rather: You have angered the gods with your abominable affront to their lands bla bla bla… and a purge-like countdown be initiated resulting in a god or gods destroying everything with no player defending actions being affective. Basically like it is now but the gods do it as part of the game. And then a server log entry maybe that explains the infractions which triggered it.

These demolitions are going to continue… Because people continue on in their ignorance. Case in point is the PVE server I play on. Six bases over the past month or so have been demolished for just absurd and ridiculous building practices. But guess what, now there are 12 n00bs who just today or soon will be level 60 - and what do their structures look like? Worse, MUCH worse than what was just demolished. Spam block covering the hills and planes, pointless walkways going hither and yon… Buildings much worse looking going up right where others were deleted for being in a disruptive or bad place. So ultimately, warnings and checks are just not going to serve any function other than to help bankrupt Funcom - not something we’re likely in favor of I’m sure.

So, what’s your idea of a solution then?

2 Likes

I recently took nut punches from all angles, in my own dang thread, of all places. The intended goal is to make you look “mean,” and to degrade the topic until it derails. Some of them are quite systematic at it, almost like it’s coordinated. A shame, really. But as long as it’s not WASD they can PvP with a keyboard to beat the band!!

Good to see you back. The situation stinks.

@Theatrix: I used a VPN to tour there one time, it was magical. We build, ultimately to lose, Exile.

4 Likes

Asking for clarification to get a complete understanding of the circumstances is completely different than calling someone a liar. Do you think everyone is obligated to believe every claim that you make? That’s a pretty entitled attitude you have and it’s completely hypocritical to say that others are on their high horse for questioning you.

2 Likes

I don’t know if you’ve done this yet or not but supposedly you can submit a ticket via zen desk and they’ll tell you why your base was demolished (supposedly).

Out of curiosity, where was your base and how much land did it cover?

3 Likes

This is a huge problem. The fact that they ban or suspend players without any real explanation. So the chances of someone actually understanding the reason for penalization and not repeating or being able to avoid it in the future if not intentional is super low.

5 Likes

A couple of months ago I got a ban but my bases were not wiped. I submitted a ticket and was able to speak with an admin. I was told exactly what I had done wrong and was allowed to go fix the problem. I had what they consider “land claim spam” but it was my purge lighting so that I could see what I was fighting when the purge comes at night. I think I was reported out of spite by another player.

When I tried to log in the day I found out I was banned I was unable to log onto any official server and the server list had a big notice on it that I was banned from that server. IMO they could use the server list screen notice to warn people that they are breaking the rules and give them a chance to fix the issue…basically not let a person go past the server list screen until they click ‘ok’ on the notice. Yes, I know this would mean admins would have to follow up on the ticket after the timer ran out but it would make their player base happier to know what they did wrong and to have a chance to fix it if it is a small infraction.

Bottom line is that a person has to know what they are doing wrong so that they know what not to do in the future because not everyone is fully aware that they are breaking the very vague rules.

2 Likes