Thrall lost and suddenly dies?

My thrall was following me and when I tried to cross water they disappeared. The return command didn’t work. I went back and couldn’t find them. I got the owner of the server to try and do the fly/ghost command to see if she was under the map or something but as soon as he got over there to check it said she died. I don’t understand what happened she’s was full health I kept checking on her. How do I fix this? How do I stop this from happening?

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