Thrall suddenly killed

Game mode: Online official
Type of issue: Bug |
Server type: PvE
Region: 1502
Mods?: No
Edition: Steam

Bug Description:

A clear and concise description of what the bug is.

My game crashed and when I logged back on the server was empty and my thrall was killed. The log said it was killed by a t3 dfari archer. He had 18kish hp and was completely kitted out so its impossible he died to that archer. Also THE ARCHER WAS ANOTHER PLAYERS THRALL IN PVE. When I logged back on there was no body, and his stuff decayed within a couple of minutes. I have many screenshots to back all of this up.

I also lost my fighter really for no reason with a message that means nothing (perished). it does not reimburse anything. in this game you are forced to accept the pain

Greetings,

Thank you for reaching out. Please reach out to Zendesk with all the evidence available and our team will investigate it further.

Apologies for the inconvenience.