I’ve purchased one of the Anniversary Sub offers that includes the Armour bonus. Payment has processed, it even says “with bonus” on it in the payment info. The FC points show up but the armour itself (and the nanocans) are nowhere to be found. They do not show up on the Claim Items page of the Item Store, where previous years’ sub bonuses show up. They do not appear in the Mail system. They are not in any of my chars’ inventories. They are also not available to my RK2019 characters on the account. I’ve tested this with a fresh AO client install that has default UI settings, so it’s not due to a UI addon hiding it.
Steps to replicate:
- Purchase Anniversary sub with bonus
- Look in Claim Items page - Preserved Colonist set is not there
The account in question is the one with the character Ophiuchus, however this appears to have happened to some other peoples’ accounts as well.