Unable to log-in to my server

Platform: PlayStation 4
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 8010

Bug Description:
I’m trying to join my server and while in loading screen, I get kicked back to the menu. This needs to be fixed as soon as possible, because I’m unable to play. It doesn’t even load me into the Server, midway the loading screen I’m kicked to the Main Menu.

Bug Reproduction:
Try to join #8010 PvE Isle Of Siptah server on PlayStation 4.

2 Likes

Try to connect this way
Unfavorite 8010 first.
Go to the filter and choose official and then type the name of the server on the box under.


If it works then log out, and try to connect again the same way but not before favorite the server again. The IP on some servers changed, they did an announcement also.
If nothing of this works then you should file a report to Zendesk.
You can easily find Zendesk from your console, all you have to do is press the Help button on your starting screen.


But if you don’t have an acount in Zendesk, it would be best to fix one from pc, it’s easier.
Good luck fellow exile, looking forward for your issue progress :blush:.

Greetings, fellow Exile.

Thank you for your reply!

I tried to connect the day before yesterday and it worked without needing to do this process, but it
was laggy as hell. I had to wait 10-20 minutes just
for being able to move. I’ve had the same bug experience in the past as well and it got fixed with
an update. Unfortunately, the bug is back-on, although
I do have hopes it’ll get resolved with the upcoming
patch of Age Of War Chapter 2.

Kind Regards!

1 Like

About a week ago we accepted an update from PlayStation, a quick update. Since then my ps4 died and never come back.
Hopefully i already had a ps5 in my house so it was just time to say goodbye to my beloved console. It is years and memories, not an easy goodbye :wink:.
Siptah with age of war is very problematic. If you have an old base i can understand that your rendering only will be a pain.
This console is dying my friend, i give it max 3 months. Ps4 is over.

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