Unable to play Co-op

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When I click on Friend List. My friend’s status is offline when he is clearly online and playing right next to me. I am unable to invite him to a game session, ( singleplayer/Co-op ). On his perspective, I am shown online and he is able to invite me. I can’t find any solutions in the forums or in videos. I would appreciate some help.

That’ll be his xbox settings set to appear offline.

We’ve checked that, even though he appears online in xbox game app, game bar, in conan exiles his status is offline.

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