When eliminating the family loan, I cannot access my character

[FRUTAPROHIBIDA]

Game mode: [Enter game mode here: (Online official | Online private | Single-player)]
Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc]
Server type: [Enter one of the following: PvP | PvE-Conflict | PvE]
Region: [Please enter your server region]

***when eliminating the family loan, I cannot access my character, I lose all progress in the game because I can’t access my character, it’s completely unfair.
we need a solution from funcom

[Describe the bug here]

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Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
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[CodeMage]

Not a bug. It’s a change that has been announced more than a week ago:

Changes to Steam Family Sharing settings on PC Official Servers with Update 2.1

Greetings, Exiles! With the release of Update 2.1 we are introducing a new server setting to control Steam Family Sharing on a dedicated server. Once Update 2.1 is released live on October 28th 2020, we will disable the possibility to join PC Official servers to those accounts that are accessing the game through Steam Family Sharing due to the abuse of this feature . This means that any secondary accounts that can only play Conan Exiles through Family Sharing will not be able to access any of…

You cannot continue using official servers through a family-share account. You can only connect to them on the main account, the one that has bought the game.

You can still play single-player, co-op and on those private servers that allow it.

[bigguy80]

What is the “Family Loan”. I have no idea what this is. Just asking a question btw.

EDIT: Oooh, Family share, lol, ok.