All I know is that no matter how often Funcom communicates, it won’t be enough. There were 2 active threads complaining that Funcom didn’t communicate enough. That same day you could look at the number of dev posts within the last several days, and there were dozens and dozens of reply’s that were conveniently ignored for the sake of the narrative of those threads.
More streams and interviews? Whenever they do a stream, people complain about those too (I would know, I write the summaries for each and every one of them. People complain 500000% more then they show appreciation.). And what Darth said is accurate, even if people don’t like the answer.
People DEMANDED that official servers be moderated for years too. Then they demanded it wasn’t aggressive enough, that it wasn’t fast enough (and now ironically we have constant threads about the moderation level, which is just, I have no words anymore). What do you think all those community team people are doing? Pick a lane, either they respond to forum posts every second of their work day (which lets be real, won’t be enough), or they moderate the official servers.
I’ve seen countless occasions when Funcom gave full explanations on something, only for the Funcom employee to be railed into (I’ve seen some absolutely disgusting stuff). You have people who want every bug report replied with “something”, claiming anything is better then nothing. And then you have another person complaining that responding with “we’ll forward this to the dev team” is bogus or not enough.
Years, and years, and years of this. No suggestion with regards to Funcom “communication” is going to bear any weight for me, because even if followed to the letter, people will LOUDLY complain anyways.