[XB1] Constant game crash

Game mode: Online | pve multiplayer
Problem: Crash | Bug | Performance | Misc
Region: [Here]
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the game crashing constantly on server 2726. plus character will run for 15 -20sec after crash. body will not show and death marker on map is half the map away and when you get to the marker there is no body or bag. i’ve lost three full sets of gear from this. its getting to where you cant walk out your base without crashing.


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Reproduce steps:

  1. Play game lol…
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Game mode: [Online | PVE Multiplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [United states]


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My game has kicked me now 7 time in a row. Are you guys going to fix this darn CRASHING on the xbox or are you guys heads up in the clouds to much to not fix this. the constant crashing is getting old. I know I’m not the only one experiencing this either.


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Game mode: [Online | Singleplayer]
Problem: [Crash]
Region: [East US]

Even after the crash fix and patch, crashing keeps happening. Once the crashing starts it doesn’t stop until you shut the system off and leave it for a while. This happens to multiple people on the private server. It usually happens whenever you first load in, then a second or two later you crash over and over. It’s become ridiculous considering it’s happening more after the “fix”.

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I found that if this happens log into solo player go in offline load in let it sit for a minute or two then quit game then go online this seems to fix constant crash for most people

We’ve tried that and it doesn’t work. Were having to completely shut the xbox down and leave it for an extended time before it stops the crashing cycle. A few of us have also crashed so hard that it shut our systems off

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Wow I haven’t had that happen so I don’t know where to start with that one sorry

I think they have no idea whats the reason for the problem. There are many posts about this - but no official response. This is very sad. I think funcom has no quality assurance for the xbox version.

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I’m starting to think so, considering every patch comes with a “Crash fix”

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its more that there are tons of things causing the crashes so they are fixing them a little at a time. still annoying for those who are getting hit with it. I tend to crash every time I enter my base.

Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [Here]


Crashests game Ever! I just crashed 7 times in a row. Don’t worry they will fix it in the next patch. Yeah right everytime they fix it, it still crashes. #fixyourgamefirst Maybe fix the basic gameplay first before adding more bug filled content.


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Are you crashing within 5 - 20 secs after actually getting online?

If so play start single mode and select offline mode. Let it run for 3-5 minutes.

Is it crashing after an hour of play? The xbox version has a memory issue and will crash every hour or so. They are aware and are working on it.

Are you crashing when the game is booting up? You need to clear your cache, by doing a hard reset or once the xbox has fully booted, go to xbox power settings and select full shutdown.

There are “work arounds” to the xbox version of the game and its crashing issues, but more info from you is needed.

2 Likes

Wow. DukeBooster! That was a very well-articulated post.
For me, the crashing happens under both conditions, even after the latest patch. Yesterday, I played like a fiend, and it didn’t manage to crash at all for, like, two, solid hours. Today, it crashed after 15 mins. Three days ago, I had it crash just after the game started.

Generally, I make it a point to work on my base for a while before journeying out into the wasteland, just to see what kind of crashy mood the game is. I work in IT, so I am personally familiar with the reboots-solve-all-issues concept. Not sure about anyone else, but my Xbox controllers always flake out after a few of days (Bluetooth sux), and would stop syncing. I found that reboots solve that issue, so I am a chronic rebooter.

I’d like to follow up on some of the points from @DukeBooter.

Crashing within seconds after the game has loaded and you are in control of you character.
I have built tons of various tier structures and objects on top of a mountain in single player.
When I get the login crash I go to this spot, walk around a bit, and then go online again.
I also use this spot to test out stuff like stability.

Clearing the cache on the Xbox.
I consistently quit games using the context menu when I’m done gaming.
So when I start it up again it doesn’t resume from last time.
When I’m done gaming for the day, or experience issues, I clear the cache using the System > Power settings instead of just holding down the power button.
I use the system option to shut down because it takes a few seconds, and I’ve read somewhere that you shouldn’t instantly shut down the Xbox after a crash to dashboard or if you’re game is still running in the background.
There might be some garbage collection/IO operations going on, so I do it this way to be on the safe side.
I never unplug the power supply though.

External drives
I have the standard drive for the Xbox One X where apps are stored.
For games I use an external SSD and for recording I use a tiny USB thumbdrive.
The external SSD is a HUGE improvement to any game.
Don’t think thumbdrive does that much for performance, but these things are so affordable and fast now so I opted to do this anyways.
It also makes it easy to transfer screenshots/videos to your computer, and you can record longer videos.

All of these things have given me a pretty smooth experience.
I hardly had any of the crashing issues in single player, but do have the occasional login crash online, which always is solved loading my single player game and going to my Mountain of Assets.
I have never crashed after a long gaming session, only login crash.

I use the elite controller and never had connectivity issues.

As of today, I have restarted the console through the system three times, tried to play, and watched it crash after 30 seconds. I fully restarted the console, moved the game to my external drive, and restarted the console again. The game is consistently crashing about 30 seconds after logging in regardless of any methods attempted.

This is on official server 2585.

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Have you tried starting a single player game in offline mode? If not, fire it up, select offline mode, and let it run for 3-5 minutes. Then without closing CE or restarting your xbox, start your online game.

I hope that helps.

I just tried the offline mode work-around today to limited effect. I hadn’t tried offline before, so I started a new game and lingered around for a while on the Broken Highway area before changing back to PVE on server 2585. Game lasted about 30 minutes before getting crashy.

Guess this means that my hopes of fixes now rest on FunCom competence in completing the performance/stability known issues patch fixes and getting them implemented. #Yoghelpusall #F##kinghurry

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Another thing you can try while in offline mode is building one of each building placeable tier 1 - 3 through the admin panel. Also drop one of each work station all very close to your spawn point. Once this is done, before you start online mode, run the offline mode for a few minutes. Then hop over to online mode.

Reasoning is, preload all the common placeables people would use in the game into your cache. This might help squeeze a bit more time out before you inevitably crash.

I’m on a official pve server and I get between 1 - 1.5 hours before i crash… sometimes more… more than likely less.

Also I saw it mentioned a while back someone said try clearing your blu ray player"s “persistent data” (I think that’s what its called)… and even move every single game off your internal hdd, to your external (that’s what I do). Also I dropped my resolution to 720… I dont know if that helps but every little thing might with this game till its properly optimized for the xbox…

Hello, having same issue as well. Was playing offline in single player mode and was exploring in open territory. Then game froze and now cannot log in past start up menu, keep pressing blue x and just goes back to main menu. Also tried all of the trouble shooting fixes, re-boot system, re-set cache, re-installed game, etc. and still nothing worked. :frowning:

Merging a couple threads to concentrate discussion about crashing issues.