Xbox Patch (09.11.20) Private Server Characters

Game mode: [Online ]
Problem: [Bug]
Region: [US East]
Server: [LNDN] Adult Gaming Community
Mode: PVE-C

Thank you for quickly addressing the official servers in relation to the patch. I’m concerned with private servers. We have no backup listed anymore since the patch. That means we cannot roll back the server to give our player base access to their original characters. Ours is the oldest running PVE-C server on Xbox and we have players who have put a lot of time into their characters and builds.

Any help would be much appreciated :purple_heart: Thank you!

(Edit:) We have tested the server as of 11:29am PST and the bug persists. It asks players to create a new character. Our server has been taken back down.

Steps on how to reproduce issue:

  1. Log into the private server
  2. :frowning::broken_heart:

Hi @CynnaMonkey, we apologize for this situation and are currently looking into the reason for private servers still being affected by this issue.

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