So, I used to have a Funcom Account with the original TSW. With the appearance of SWL, it got converted into a Steam account. I played a while, then stopped quite long ago.
Now I restarted. Did a Patreon subscription. Wanted it just one month and thus looked for the cancellation button. Nothing on the Funcom Account page, not even my payment was registered. Somehow I misclicked, and my account got converted into Funcom “Non Patreon” account.
Result: All character slots lost, patreon status unclear.
I contacted support, but this is really confusing for me.