About funcom announcing that it will make change in response to requests

Unfortunately, that’s also buggy. I use it all the time and I’ve never had a problem with it, but there are people who report having thralls disappear while going through a loading screen. It seems to be consistent, though – either you have the problem every time or you don’t have any problems. To be safe, test it with a T1 thrall. For more info, take a look at the bug report thread: