Account Frozen with game time

i just want my account unfrozen its been 4 days now i have payed tryed paying again im basically throwing money at you guys to fix it to no avail and i cant even get some one to talk to me about it seems like a simple fix says failed payment for a past payment over a month ago like funcom refunded the money please fix it and just charge my card.

For Acount or payment Issues please use the E-mail Ticket System.
The forum is not the appropriate place for it.

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