Account is Frozen for almost a month

Good Afternoon, It’s almost been a month with my Account Frozen due to a billing issue and I’m getting no response on the support ticket. Account is paid and fixed on the billing side but still remains frozen.

Support ticket Funcom #1186216] , I’ve sent over 15 replies to this ticket and still nothing.

I paid for a year of service and its showing approved but the account is frozen, Please help escalate this if possible. Like I said I’ve been waiting for a month and no reply… I can provide any documents needed to get this resolved.

This sucks lol, paid for a year and account is Frozen… =/

1 Like

@AndyB @Community

Welp got it resolved… off the old Anarchy account page. lol.

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