Account status: Frozen

Sent you one too :slight_smile:


@AndyB Can you send me one as well?

Andy would you be able to help me with getting access back to an old account that i no longer have access to the email for?

Signed up for membership today and got premium for about 30 minutes then account was Frozen and Cancelled but playable under F2P. The money is set to be taken out of my account but no access to premium account.

Can’t help with account recovery requests through here, sorry. You’ll need to submit a ticket if you haven’t already and wait for a reply from customer support.

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