BUG: Generation of Funcom ID from Steam Account Mail-adress?

Conan Exiles PC Discussion PC Bug Reports
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Game mode: [ Online private | Single-player | Co-op]
Type of issue: [Other]
Server type: [NA]
Region: [ NA ]
Mods?: [ Yes ]
Edition: [ Steam]

Bug Description:

My son’s (made around 4 week ago) Funcom ID shows his mail adress instead of Steam Account Name. He uses family share option on steam. It is clear, we have no access on officials that way.

Steps to Reproduce:

Share Conan Exiles with family on Steam and start it, no separate Steam Profile name created.
Your funcom id shows your steam email adress, such hurting the most base privacy regulations.

Question: What are the criteria the funcom id are built ? On Xbox it is ok, the public account name is used. On Steam I would expect the profile name (should be the accountname if unchanged). How can it happen that instead a real email adress is used ? This should never be possible and seems to be a dangerous privacy violation. I do not guess this happens with intention and should be fixed asap.

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Hi,

You need to request an ID change through zendesk.

Good Luck!

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Of course, thank you. This I know.
The idea why I make a bug report is, that the use of an email adress, such making it public is an obvious violation of privacy and should be fixed in the code so that it can never happen.
→ Correction, the security issue is on Steam side.

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Another day in the office :slight_smile:
It seems, that this happens, when you never editet your steam profile info. In this special case I found that the culprit is on Steams Side. Instead of using the accountname, they seem to cut the first part of mailadress and put it into the profile. So when the funcom id is generated from the steam profile info, this sh… happens in this special case. I was wrong. No security issue on Funcom’s side in this case but on Steam’s side. Case can be closed.

1 Like