Can add to this the terrible hideous chat system that breaks constantly all day at least 10+ a day and nobody ever knows its broke unless they know what to look for. Which is BAD BAD BAD for new players and current ones.
Since this is used daily 24/7 and is vital to the game and how it works on an inter-player communication level - you would think this would deserve some attention - Regardless of how bad the code is to look at or work with.
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