I have given up reporting problems to funcom because they havent given a thing so far! Many people on the forums report about the problems but all you get is some wierd response from the fanboys that makes you more mad! mentioning mad yes when you put hours and days and weeks making a building to enjoy and wooho there a new update to fix problems and bom your bases are gone! and the worst is they dont even come here to say something. do they realize that thats our money in their pocket thats us who paid for the game. The customers service here is -100%. you get frustrated losing 3 big bases and people you enjoy the game with loses their bases and they lose the interest of the game. cant they fix the problems first before adding more a new DLC. i like to say that i like the idea you can name pets. so i will tame a turtle and call it FUNCOM.
btw i live in Norway if funcom is not sure what the issues are i can come to your office with my computer and show you.
i have lost 3 bases when the new uppdate came. like logout for uppdate and log back in and gone.