Characters gone

I haven’t played in a few years and just re-subbed to give it another go. Unfortunately, it says I have no characters on my account. I thought maybe I subbed to the wrong username but it’s the only one connected to my email. Could use some help.

Ok, I looked up my character name and it comes back still there, so is there a way to find out the username associated with the character name so I can log into the correct account? I can’t figure out the right login.

bruh this game is dead its impossible to create new account for at least 10 days. Try to get refund and find game that is actually worth ur money. F.U.C.K you funcom.

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do you know the email the account has

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