Just a thought,
But really, I mean officials are what, 10 player max, and low spec VMs from what I have experienced.
They are as far as I can tell more so a free extended demo, than an integral part of the game offered as a free service by Funcom. And as far as I have seen they do their intended job well of giving players a chance to experience what the game has to offer online. But if you are looking for a managed, long term, and very actively administered server, why would you be on one?
Public transit is there for everyone, yeah. But it is not a livery service. It is there as a bare minimum, at best, and has a number of limitations and hence inconveniences. This is something that any person pausing to think about it understands. And if you apply that same understanding to what exactly public, versus dedicated servers are, I’d wager more people would move toward dedicated servers and have a better experience of CE online.