Connection defused

Since 24.01 I can not enter the game even in single player. I am immediately thrown to the “connection” screen. There is only a “help” button on it and you can exit only by closing the game.
Yesterday and the day before yesterday, I still went into the game after several attempts. Today this is no longer possible. Please help with this problem or explain what is the reason.
I’m from Ukraine, Kramatorsk

1 Like

I believe you are seeing a common error that is a result of Funcom Live Services failing to communicate with the server.

My workaround is exactly what you are doing, rejoin until it works.

Greetings Exile,

Thank you for reaching out to us. Please follow the stated in the Official servers guidelines to submit a ticket. Even if you’re not suspended/banned please select “ban appeal” so our team can check what might be happening in your account.

You can read the full version of the Guidelines here:

We hope this helps! :slight_smile: