Customer support: does it exust?

Like a year and a half ago i had a concern. I sent follow up emails every month with a reference email for some time, then quite for a while, then started again. Still no response. Is there actually no customer support or is a year and a half wait time for a response normal with Funcom?

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You can try sending it here:

Help

and see if that gets a response.

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If you mean a CSR to conntact, then that’s a No.

There are no official admins either.

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Correct which tells you Funcom are frauds.