Funcom : The wait-time for ingame petitions is a joke. I understand that there are costs involved but you can’t ask your clients to pay you 12month subs when you can’t provide support.
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Finally I got my petition served after 3 weeks or so. What happened to those “HR surveys” you used to mail us every time? Don’t you care about our opinion now? 
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As I observe, they have only 1 person who answers questions of technical support. Known me the names of game masters have long not appear online …
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