Decay Timers are broken since previous Funcom update

Cebelicus · 2022-09-26T15:39:14.484Z

So… How goes that decay timers fix?

Cebelicus · 2022-09-28T22:12:41.490Z

Hey! Now marked as “report received”! Gonna keep this up for developer response now.

Cebelicus · 2022-10-03T19:32:55.080Z

What’s the word? I’m still resetting NEW places on my server, so it’s not just those who were grandfathered thru the update.

Cebelicus · 2022-10-07T18:56:32.152Z

Checking in to keep alive and ask for an answer. Any word yet?

Cebelicus · 2022-10-13T17:36:37.898Z

Whew! this almost slipped to 7 days. Gonna keep it here til you answer me, Funcom.

helium3 · 2022-10-14T15:37:22.088Z

I commend your efforts and would also be going nuts if my private server was broken like that.

I’ve seen a comment from another poster that this is happening because of a bad value in a column in a table and that you can fix this issue if you force the game to reinsert that row.

Verified fix for the server age 0 decay reset problem 8-18-2022 PlayStation Discussion

So after many hours of frustration and research I was finally able to determine that this was my issue https://forums.funcom.com/t/se…ery-restart-help/189984/7 Basically what happens is the server age code line somehow gets deleted or has an error. This ends up causing the server age to reset when the server restarts and because the decay timers check that line of code to verify the correct decay time. The decay times on buildings reset themselves to full as a result. So after figuring out wha…

Hope this helps.

Cebelicus · 2022-10-14T16:33:56.730Z

Thank you! I am trying this fix now. It didn’t mention anything about timers resetting when players outside of the clan approached structures, but fingers crossed this fixes it all!

And the “somehow” was when Funcom crashed all our servers months ago & reset them to default status. That’s the “somehow”, lol.

Cebelicus · 2022-10-14T20:10:21.822Z

Hi, unfortunately, it didn’t work for me. I shut down server for an hour, then ran a repair & restarted the server a few minutes later. I am still resetting timers with restarts and just by passing by to check times with repair hammer.

This is a nightmare for server maintenance.

helium3 · 2022-10-14T22:48:26.241Z

Yeah. Sounds pretty awful. Have your checked out the server admins discord? Someone there might have some other things you could try.

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Cebelicus · 2022-10-15T17:52:28.566Z

Hi, thanks for the link! I joined and couldn’t see a clear place to ask a question, but the Xbox related questions I saw in the general & troubleshoot channels were left unanswered (seems very PC-centric).

I think I know what I’m ultimately gonna have to do here. I’m gonna set a date. If this & my lost, owned, Watcher gear is left unanswered/unaddressed by that date, I’ll just shut down the rented server I can no longer keep clean, uninstall this hog of a 160GB game from my Series X & move on, looking past Dune.

If screaming into the void here hoping enough people have the same problem to even get FC’s attention is the only viable tech support offered for Xbox players, then what other choice do I have, but to avoid this company’s products, present & future? I never order anything online without a valid telephone number for customer service. I have a serious issue with a basic function that needs attention & I just don’t feel like I can get that kind of service here (or on that discord you linked). I do appreciate you trying to help me though. Thank you.

MakeItBetter · 2022-10-16T10:21:58.813Z

There is more figured out as work arounds by players than fc has fixed for 3.0.

This is typical of a fc patch though.

What if the players on console all just quit logging in? Quit playing, quit submitting bug reports? Without the players to submit reports for untested patches, ce would probably implode after 2 patches.

This whole thing is our own fault. We have accepted the fc way. We stick around after the game is destroyed. We even go so far as to report fc created bugs so fc can fix the impact of untested patches.

Cebelicus · 2022-10-19T16:30:44.341Z

No, it looks like today’s update that force restarted my server reset some timers to 360 hrs just as it has happened since about June 2nd.

Eclane · 2022-10-20T01:30:37.007Z

Hey OP of the fix here sadly just a few weeks later when a new patch came it bricked my servers again I’ll take the post down as it doesn’t seem to be a permanent fix. We have determined since the restart is the issue and there’s nothing that can be done about it since console can’t edit server files. That moving to have a monthly restart instead of a daily one helps solve the problem. Unfortunately it is only a bandaid. All that can be done is to get the devs to acknowledge this issue

Eclane · 2022-10-20T01:32:30.084Z

If your player base is active enough you may have to just turn off restarts entirely

Cebelicus · 2022-10-20T07:56:40.834Z

Umm… I need to have auto server restarts turned off. If on, it pegs all timers to 360 hrs and keeps them there. Before this fiasco, I had daily server restarts to keep it running smoothly. That all died June 2nd, along with my clean server.

Point is, I had a working basic feature before June 2nd. Now, I do not & that is through no fault of my own and there doesn’t seem to be a fix in the pipe-line. Can’t even get someone to officially talk about it. Seriously, paying a monthly charge to rent a server & they cannot be bothered to even respond here or privately. I’m starting to lose patience with this.

Cebelicus · 2022-10-26T09:08:19.593Z

I am not letting this die.

EDEN · 2022-10-27T23:50:52.425Z

I’ve also been very annoyed by the Age 0 / Decay reset bug created each time server is restarted…

A fix for PC servers has been discovered, but G-Portal has FTP disabled for console servers and will not help or assist with database edits for any console servers and stated that Funcom must fix it with a game update…

Game.db Database Solution (found by Ratsuky):
INSERT INTO dw_settings (name,value) VALUES (‘serverruntime’,‘3677564.48736522’);

In short, within game.db the “dw_settings” table is missing “serverruntime” now so every time the server restarts it loads up with a null run time history… This in turn resets the age to 0 and decay time for buildings… FYI the two number values (separate by period) within “serverruntime” appear to be Unix time.

Hears to hoping after many months Funcom will see and fix this for console servers!

EDEN · 2022-10-28T02:18:31.191Z

Funcom can you please comment if this issue is being tracked and if so will a future update resolve the problem? Thanks!

Edit: Can someone tag @ Funcom to increase the odds of them seeing this? It won’t let me since I made the account just to post the above message… -_- ”Sorry, new users can’t mention other users”

Cebelicus · 2022-10-29T16:30:19.001Z

Thanks for the help. @Funcom can you help here now, please? Seriously considering shutting down server st this point.

Ratbertt · 2022-10-30T03:20:02.926Z

Oh man is this why our timers are goofed?? I been looking for why. Along with all the mod screw ups lately our poor server has gone from 10-15 players a day to almost zero as people are tired of it Makes me sad.