Entire System Crashing while navigating menus

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Online Private
Server Type: PvE
Map: Isle of Siptah
Server Name: Eye of the Maelstrom
Mods: =MODS=


Bug Description:

Game crashes computer and system. Monitors will freeze but audio will continue playing. Only Conan causes this, other games run well. Game logs state a ‘dxgi error device hung’ but I don’t think I should be getting these with an Nvidia 2060 that’s only a year old. I’ve reinstalled, verified file cache, updated both windows and Nvidia’s drivers. I’ve only started seeing these issues happen since the ‘invisible zombies’ update was sent through, though I haven’t tried to roll back the game to a previous version, if that’s even possible. I will look into if this is a siptah-server issue, or entire game. EDIT: Seems to be Siptah Specific. Playing in single player on the Exiled Lands worked out fine for at least 10 minutes


Bug Reproduction:

Open the game, enter vanilla, private server. Game runs for a couple minutes as I check my inventory. After a few moments the game will crash when I open a menu, shift-click to transfer items or just because my hair is fluttering in the wind or something.

Greetings Exile,

Thank you for reaching out to us. It seems the error “dxgi error device hung” might be related to old drivers on Nvidia video cards. Please update your drivers and let us know if the issue still persists.

Thank you in advance.