Error 404: Customer Service
Time: 5:20pm EST (USA)
Funcom Customer Support Webpage www.funcom.com/help@funcom.com
“Page Not Found” Error 404
@AndyB AoC Community Manager
@Tamtor Customer Service Manager
Well obviously the @funcom.com part at the end is the result of some broken link that you encountered somewhere - that sort of things rarely occur in valid webpage URLs. If you go to www.funcom.com/help instead, it works just fine.
https://www.funcom.com/help is the correct url but there is an incorrect url link
Main Page = https://www.funcom.com/
Contact = https://www.funcom.com/contact-us
Customer Service does NOT = http://help.funcom.com
Customer Service does NOT = https://www.funcom.com/help@funcom.com
Customer Service = https://www.funcom.com/help
On the Contact Page, the html link to Customer Service, the “Help Ticket Page”, is incorrect https://www.funcom.com/help@funcom.com
Returning > Page Not Found Error 404
Thanks for the heads-up. help.funcom.com simply redirects to funcom.com/help so that’s not a big deal, but the incorrect link when you click the word “Customer Service” is something we’ll look into fixing.
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