Basic Info:
Platform: Steam
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: NA
Mods: NA
Bug Description:
Fatal error UE4 on launch during opening cutscene
Bug Reproduction:
Opened the game via the splash screen. it produces a fatal error as soon as the intro movie starts, and a bug report. Movie still runs as long as you don’t say ok to the fatal error. But cannot full screen game or remove the error report to play. PLEASE FIX!!!
Greetings Carcoona!
Thank you for your report and welcome to our forums!
Can you please share with us a screenshot of the error message regarding the Fatal Error and send us your log file please?
You can find the log here:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs
Feel free to reach out in private via direct message if you prefer.
Thank you in advance.
Here is the Log. Your forum wont let me upload the image of the error because im a new user. But it just says
“Fatal Error!”
Log file open, 05/18/24 13:32:57
LogPakFile:Warning: Spent 0.106 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/UI.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.305 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.134 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.122 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0004.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.142 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.169 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_Special.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.223 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 29 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: STEAM: Loading Steam SDK 1.57
LogOnlineTime: Real UTC time requested.
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogOnlineSubsystemFls:Display:
— FLS ENVIRONMENT INFO —
OSS: SteamA5B4F (Retail)
InstanceName: DefaultInstance
IniPlatformName: WindowsSteam
OnlineEnvironment: Unknown
FLS Environment overridden to Retail
LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0
LogModManager: Starting mod runtime module.
LogInit: Build: ue415-dw-osl-CL-795846.0
LogInit: Engine Version: 4.15.3-795846+ue415-dw-osl
LogInit: Compatible Engine Version: 4.15.0-795846+ue415-dw-osl
LogInit: Net CL: 795846
LogInit: Compiled (64-bit): May 3 2024 06:29:51
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ue415-dw-osl
LogInit: Command line:
LogInit: Base directory: C:/Program Files (x86)/Steam/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Nativized: No
LogInit: Presizing for max 10000000 objects, including 42000 objects not considered by GC, pre-allocating 13000000 bytes for permanent pool.
LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true
LogInit: Object subsystem initialized
[2024.05.18-12.32.59:204][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2024.05.18-12.32.59:221][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]
[2024.05.18-12.32.59:221][ 0]LogInit: Computer: [7d25059cb9ccc690630e286d02ef5ed6]
[2024.05.18-12.32.59:221][ 0]LogInit: User: [97c8e6d0d14f4e242c3c37af68cc376c]
[2024.05.18-12.32.59:221][ 0]LogInit: CPU Page size=65536, Cores=16
[2024.05.18-12.32.59:221][ 0]LogInit: High frequency timer resolution =10.000000 MHz
[2024.05.18-12.32.59:221][ 0]LogMemory: Memory total: Physical=31.8GB (32GB approx)
[2024.05.18-12.32.59:221][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2024.05.18-12.32.59:221][ 0]LogMemory: Process Physical Memory: 307.68 MB used, 307.68 MB peak
[2024.05.18-12.32.59:221][ 0]LogMemory: Process Virtual Memory: 410.71 MB used, 410.71 MB peak
[2024.05.18-12.32.59:221][ 0]LogMemory: Physical Memory: 7165.02 MB used, 25416.29 MB free, 32581.30 MB total
[2024.05.18-12.32.59:221][ 0]LogMemory: Virtual Memory: 6004.13 MB used, 25416.29 MB free, 134217728.00 MB total
[2024.05.18-12.33.00:098][ 0]LogTextLocalizationManager: No specific translations for (‘en-GB’) exist, so (‘en’) translations will be used.
[2024.05.18-12.33.00:571][ 0]LogD3D11RHI: D3D11 adapters:
[2024.05.18-12.33.00:691][ 0]LogD3D11RHI: 0. ‘NVIDIA GeForce RTX 4070 Ti’ (Feature Level 11_0)
[2024.05.18-12.33.00:691][ 0]LogD3D11RHI: 11996/0/16290 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:1, VendorId:0x10de
[2024.05.18-12.33.00:697][ 0]LogD3D11RHI: 1. ‘Microsoft Basic Render Driver’ (Feature Level 11_0)
[2024.05.18-12.33.00:697][ 0]LogD3D11RHI: 0/0/16290 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
[2024.05.18-12.33.00:697][ 0]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2024.05.18-12.33.00:702][ 0]LogD3D11RHI: Creating new Direct3DDevice
[2024.05.18-12.33.00:702][ 0]LogD3D11RHI: GPU DeviceId: 0x2782 (for the marketing name, search the web for “GPU Device Id”)
[2024.05.18-12.33.00:702][ 0]LogWindows: EnumDisplayDevices:
[2024.05.18-12.33.00:702][ 0]LogWindows: 0. ‘NVIDIA GeForce RTX 4070 Ti’ (P:1 D:1)
[2024.05.18-12.33.00:702][ 0]LogWindows: 1. ‘NVIDIA GeForce RTX 4070 Ti’ (P:0 D:0)
[2024.05.18-12.33.00:702][ 0]LogWindows: 2. ‘NVIDIA GeForce RTX 4070 Ti’ (P:0 D:0)
[2024.05.18-12.33.00:702][ 0]LogWindows: 3. ‘NVIDIA GeForce RTX 4070 Ti’ (P:0 D:0)
[2024.05.18-12.33.00:702][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0
[2024.05.18-12.33.00:702][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce RTX 4070 Ti
[2024.05.18-12.33.00:702][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2024.05.18-12.33.00:702][ 0]LogD3D11RHI: Driver Date: Unknown
[2024.05.18-12.33.00:702][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)
[2024.05.18-12.33.00:803][ 0]LogD3D11RHI: Async texture creation enabled
[2024.05.18-12.33.00:845][ 0]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 2)
[2024.05.18-12.33.01:172][ 0]LogSlate: Using Freetype 2.6.0
[2024.05.18-12.33.01:180][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2024.05.18-12.33.01:180][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2024.05.18-12.33.02:409][ 0]LogAssetRegistry: FAssetRegistry took 0.9699 seconds to start up
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld platform: x64
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld revision: 795846
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld snapshot: 41048
[2024.05.18-12.33.02:859][ 0]LogDreamworld:Display: Dreamworld branch: exiles-stable
[2024.05.18-12.33.02:864][ 0]LogDreamworld:Display: Platform (.ini):
[2024.05.18-12.33.02:864][ 0]LogDreamworld:Display: Platform: WindowsNoEditor
[2024.05.18-12.33.02:864][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam
[2024.05.18-12.33.02:882][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 2 prioritized culture(s) in 0.004411 seconds
[2024.05.18-12.33.02:905][ 0]LogContentStreaming: Texture pool size is 1500.00 MB
[2024.05.18-12.33.03:302][ 0]LogNetVersion: GetLocalNetworkVersion: CL: 795846, ProjectName: conansandbox, ProjectVersion: , EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 645304815
[2024.05.18-12.33.03:302][ 0]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 77119576
[2024.05.18-12.33.03:361][ 0]LogMoviePlayer: Initializing movie player
[2024.05.18-12.33.03:570][ 0]LogOnlineTime: Real UTC time offset updated. Server UTC Time: 2024.05.18-12.32.56
[2024.05.18-12.33.03:570][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.03:793][ 0]
Script stack log empty!
[2024.05.18-12.33.04:071][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.04:571][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2024.05.18-12.33.04:571][ 0]LogMemory: Process Physical Memory: 779.86 MB used, 780.60 MB peak
[2024.05.18-12.33.04:571][ 0]LogMemory: Process Virtual Memory: 878.06 MB used, 879.25 MB peak
[2024.05.18-12.33.04:571][ 0]LogMemory: Physical Memory: 7364.44 MB used, 25216.86 MB free, 32581.30 MB total
[2024.05.18-12.33.04:571][ 0]LogMemory: Virtual Memory: 6789.63 MB used, 25216.86 MB free, 134217728.00 MB total
[2024.05.18-12.33.04:571][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.05:072][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.05:573][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.06:073][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.06:574][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.07:074][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2024.05.18-12.33.07:574][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
Any news on this bug?
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