Game mode: [Online]
Problem: [Bug | Performance]
Region: [North America]
(This happened the day after the recent update)
I was playing my lvl 60 character and went to grab a soda and was gone maybe 2 min. I had my headset on and noticed the music had changed, when I got back to my console it had went from me being in my clan’s base to it being on the character creation screen on the select male or female part. I hadn’t even paused the game when I left or had the controller with me.
So I logged out and logged back in thinking it just had to be a small screen bug but when I loaded into the server my character was gone and I had to recreate her. Now that I’m back in my clan my old characters dot is still showing up where I was when this bug/glitch happened even though I guess she’s not in the game anymore. I don’t think there’s a way to fix this honestly but I just wanted to let people and the developers know this could be an issue.
I was playing on a private server which I Co-Admin. Everything else was still there when I remade my character and rejoined my clan. No one else’s character’s were effected and everything in the server was still there and the settings weren’t changed either. That’s why I was so confused.
Hi Hugo- I have just lost my character on Official and I am unsure how to get it back. I have put 16 hrs my character to level it up, just to have it disappear when I tried to log back in. Could you help me resolve my issue perhaps?
All i can say, because 11 months i play this game never happen to me, is that i am sorry for your ‘loss’. Welcome to the community, thank you for bringing this up and i hope you will find your answers.
I have the same issue, my char on official server #1029, I played yesterday 5. January, but today I am just taken to char creator when I log inn. I am on PC btw. My char was made in 2018, never had this problem before. I also see that there are zero players on the server. And my clan m8 have the same issue.
Hey @Fjoffe, as Ignasis mention in another thread that you’ve created, we’ve just had notice from G-Portal that due to a malfunction in a server cluster some loss of progress might have happened in some of the affected servers, including #1029, #1030 and #1031.
Happened to me on January 5th as well man. I logged off between 4-7am CT and logged back on around 3pm and my character was gone. Has happened to me twice actually hope it doesn’t happen again eeek lol
Maybe your server had a reset…? It have happened to all Latam servers and all we got back was a lousy 5x xp and farm, total joke and I’m sorry for your loss.
