Game pass fatal error

TokmanyosIren · December 16, 2021, 10:56am

Game mode: Single-player | Co-op
Type of issue: Crash
Server type: PvE
Region: -
Mods?: No
Edition: Game Pass

Bug Description:

Me and my friend installed the game today morning, (12.16 if that matters) when we launch the game as soon as the client tries to connect to the Funcom servers we get a “Fatal error” message, without any error code. But the funny thing is, we can still play together in co-op but after a while the game disconnects my friend.

Before someone says to re-install the game, im going to do that later on today.

Steps to Reproduce:

Installed the game
Launch it immediately get an error message

lanier67 · December 16, 2021, 11:48am

same issue here

Frenkijr · December 16, 2021, 3:04pm

Same problem

konsaril · December 16, 2021, 4:02pm

I have the same issue today. Yesterday it worked well.

I´m playing on Game Pass and tried to reinstall the Game and even XBox app.

On my 2nd PC it just works well…there is even the same hardware inside…

And i dont have any mods

konsaril · December 16, 2021, 4:37pm

I think i fixed it for me.

I deinstalled the Windows Update called something like “Feature update for Windows 10…” that was installed yesterday.

Now i dont got the Fatal Error message for a few minutes.

I´m keeping you updated

Edit: Still works

Brosha · December 16, 2021, 5:45pm

same problem launched game then Funcom servers we get a “Fatal error” message.
re-installed the game lost the server I was on and everything I built no change I ignored the fatal error by not clicking it but game crashes with in minutes.

TokmanyosIren · December 16, 2021, 5:47pm

Actually that might work for me as well, because I did a windows update prior to that day. If you would be so kind to give me a step by step introduction how did you do it I would appreciate it

Another edit: If you could also give me it’s “KB” number that would help as well

konsaril · December 16, 2021, 6:28pm

I dont have the KB number i´m sorry

I can try but i dont have windows on English xD
ust go to your Windows Update in the Settings and there is something like “view update history”.
There you can deinstall the latest updates. For me i looked what updates were insstalled recently and there was an update called “Feature update for Windows 10…” that was installed yesterday. And that exact update was NOT installed on the PC that still worked with conan so i deinstalled it, restarted and it worked

h2hjastermereel · December 16, 2021, 8:53pm

Same issue here, started December 15th in the afternoon (MST). I run my own dedicated server which I have been playing on for many many days/hours.

[2021.12.16-20.12.00:881][718]ConanSandbox:Error: UFeatItem::SetFeatData could not find FeatTableRow for feat with id 319598303.
[2021.12.16-20.12.00:881][718]Items:Error: Data: UFeatItem::GetItemTableRow() could not find FFeatTableRow for feat with id 319598303.
[2021.12.16-20.12.00:882][718]ConanSandbox:Error: UFeatItem::SetFeatData could not find FeatTableRow for feat with id 319598302.
[2021.12.16-20.12.00:882][718]Items:Error: Data: UFeatItem::GetItemTableRow() could not find FFeatTableRow for feat with id 319598302.
[2021.12.16-20.12.00:926][718]
Script stack log empty!

[2021.12.16-20.12.00:969][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!
[2021.12.16-20.12.00:969][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!
[2021.12.16-20.12.00:969][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.12.00:969][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.12.00:986][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.12.00:987][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.12.00:987][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.12.00:989][719]Streaming:Display: Waiting for streaming completed (game, NPC asyncloads)
[2021.12.16-20.22.00:930][719]LogMemory: Platform Memory Stats for WindowsNoEditor
[2021.12.16-20.22.00:930][719]LogMemory: Process Physical Memory: 3557.06 MB used, 3716.91 MB peak
[2021.12.16-20.22.00:930][719]LogMemory: Process Virtual Memory: 8453.82 MB used, 8468.01 MB peak
[2021.12.16-20.22.00:930][719]LogMemory: Physical Memory: 10290.24 MB used,  5947.15 MB free, 16237.39 MB total
[2021.12.16-20.22.00:930][719]LogMemory: Virtual Memory: 14441.82 MB used,  5947.15 MB free, 134217728.00 MB total
[2021.12.16-20.22.00:930][719]LogThreadingWindows:Error: Runnable thread TaskGraphThreadNP 2 crashed.
[2021.12.16-20.22.00:930][719]LogWindows:Error: === Critical error: ===
[2021.12.16-20.22.00:930][719]LogWindows:Error: 
[2021.12.16-20.22.00:930][719]LogWindows:Error: Fatal error!
[2021.12.16-20.22.00:930][719]LogWindows:Error: 
[2021.12.16-20.22.00:930][719]LogWindows:Error: 
[2021.12.16-20.22.00:930][719]LogWindows:Error: Crash in runnable thread TaskGraphThreadNP 2
[2021.12.16-20.22.00:951][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!
[2021.12.16-20.22.00:951][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!
[2021.12.16-20.22.00:951][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.22.00:951][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors of length 0!
[2021.12.16-20.22.00:960][719]LogExit: Executing StaticShutdownAfterError
[2021.12.16-20.22.00:960][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!
[2021.12.16-20.22.00:960][719]LogScriptCore:Warning: Script Msg: Attempted to access index 0 from array CallFunc_GetAllActorsOfClass_OutActors2 of length 0!

TokmanyosIren · December 16, 2021, 9:06pm

I deleted that update that you have mentioned but still face the error. It was installed for me at the 24th of April.

Brosha · December 16, 2021, 11:40pm

I got a new error now after removing a windows update from the 15th. I can play for about hour or so then get this
Fatal error:
Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

TokmanyosIren · December 18, 2021, 10:42am

So no solutions so far. BabyRage

Gacu666 · December 18, 2021, 1:02pm

Same here, windows update to blame. Reverting back doesn’t help.

TokmanyosIren · December 20, 2021, 8:08pm

bump

Florisbal · December 20, 2021, 10:02pm

Same here using Win11.

I try reinstall on the C: drive, doesn’t work to.

Correcting the information:

I wrong install on D: drive, now I move to C: drive and finally works. No more crashs.

fygaroo · December 21, 2021, 11:15am

I convinced my friends to get the trial Game Pass so we could all play Conan and some other coop games ,we planed on buying it if we liked the game but it doesn’t work on 7 different systems. I tried rolling back windows , uninstalling updates , reinstalling the game, the only thing i cant try is install it on drive C: because i don’t have the space . Does any dev even acknowledge the existence of this bug.
Its been 5 days any nothing , the game is selling on the Windows Store and you cant play it, that’s a scam .
Who would decide to buy it if you cant play it ?

GodReignz · December 21, 2021, 12:48pm

Had the exact same issue.

Uninstall all windows updates from the last week. Works fine after that

Ephedrine · December 21, 2021, 3:10pm

Colleagues, I was having the exact same problem!
However, I ended up solving the problem in my case, based on the reports already presented here I had a little idea of what to do, and I ended up tracking which update was causing conflict with the game, and in my case it is the update “2021-12 Update Windows 11 Cumulative for x64-based Operating Systems (KB5008215)”, this means that you will have to roll back the update that I mentioned directly in the windows update manager, and this update cannot take effect on the operating system

I’ve been following this discussion from the beginning as an outsider, but now that I’ve found an effective solution to my problem, I feel compelled to create an account and share it with colleagues.

I really hope I helped!

lanier67 · December 21, 2021, 3:43pm

Anyoone know th KB for windows 10? I might want to try it out, although I am reluctant missing out on a quite big windows update for the sake of conan. I also find it disappointing that over a week later there is no other solution than uninstalling an os update

Felcat · December 21, 2021, 3:53pm

Having the same Issue. This sucks majorly. Unfortunately i can’t roll back any updates, let alone a Win11 Update when i’m on 10. I can actually enter the Game, play for maybe 5 Minutes with the “Fatal Error” “Crash” in the background before the game closes. It runs just fine.

Glad I am using it via Game Pass and didn’t spend any Money on this trash.