I can not log in to the homepage right now


#1

I can access the game, but I can not login to my homepage.

Is it an ID problem or is there a problem with your homepage?
The password was not wrong.

This may be better suited for the Support forum. Moved categories. - Moderator


#2

I’m sorry to hear you’re having trouble logging in to account management. Web services should be available normally, at the moment. For general assistance with login issues, please be sure to review the following thread:

You should also double-check that there aren’t any extra spaces before or after your account username or password before logging in. Extra spaces or characters can prevent the system from recognizing your login information, even if it’s otherwise correct.

If none of these steps help, you should absolutely contact us through email at funcom.com/help so that Support can take a closer look at your account for you.


#3

It is also possible to have a different passwords. One for connecting to the game and another different one for account management on the website.