i put in a support ticket regarding my accounts which cannot be accessed via the account management site. i can login into the game and user logins are correct, but since i cannot pay them in the management tool, i cant re-sub. == cant login to the account management site. i allready reset passwords for all of them but still cant access.
haven´t heard of you so far. so please look into the ticket. probably there are problems with master-accounts again. its really annoying, when you wanna pay money but arent allowed to do so, by a buggy system
[Funcom #1103330] Your Funcom Customer Service Ticket