Hello. I have a pending payment that cannot be completed or removed from my account page and I’d like to buy 1 month membership. I sent an e-mail to customer support and to GM in-game but I still have no answer since yesterday. What am I supposed to do?
Hi Massochist, I’m sorry to hear you’re having trouble with a pending order on your account.
It can take a day or two for emails to be replied to, at the moment, so for now I recommend keeping an eye on your email inbox for further updates. We’ll answer your mail as swiftly as we can. Your patience in this matter is greatly appreciated.
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Problem solved, thank you for a quick response 
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