Hello. I have a pending payment that cannot be completed or removed from my account page and I’d like to buy 1 month membership. I sent an e-mail to customer support and to GM in-game but I still have no answer since yesterday. What am I supposed to do?
Hi Massochist, I’m sorry to hear you’re having trouble with a pending order on your account.
It can take a day or two for emails to be replied to, at the moment, so for now I recommend keeping an eye on your email inbox for further updates. We’ll answer your mail as swiftly as we can. Your patience in this matter is greatly appreciated.
Problem solved, thank you for a quick response 