I bought Conan Exiles about a week ago with the intention of playing with friends. It’s a rather large game, but I have the storage on my PC to hold it. However, when the game finishes it’s hour long download and I try to open it, my computer BSODs. Hard crashes. Upon resetting it, I log back in to find that steam wants me to download Conan Exiles again, even though I already did. It is a stressful cycle.
Here are my specs:
AMD Ryzen 5 2400G with Radeon Vega Graphics
3.60 processing speed
14.9 usable RAM
64Bit Windows 10 1903 (May 2019 update)
I have all the requirements plus plenty of space for the download. How can I fix this?
I SHOULD MENTION:
This key was purchased from G2A, not from steam itself. Could this be my issue?
EDIT: I bought the game straight off of steam and it still crashes upon me trying to play.
I’m nowhere near tech-savvy enough to offer a solution, but I can at least sympathize. Back when I first got the game it was months before I was able to get the dang thing to run without crashing the second the opening cinematic ended.
Software will not generally make your computer BSOD by itself (any more - it was much more likely in the old days) - only hardware flaws should do that.
Of course sometimes the only way you’ll encounter a particular hardware flaw is particular software running (especially something taxing like a game), and so it’ll seem like the software is the one causing the crash. But it’s an important distinction right there, even if it’s not immediately useful to solving your problem.
After downloading, have you tried verifying the game files through Steam, just to make sure that the download is happening correctly? I wouldn’t expect a freshly downloaded copy to have issues, but then I wouldn’t expect Steam to ask you to re-download software either.
Are you sure there’s sufficient space on your harddrive?
I think the problem you are facing is likely due to your graphics hardware which from your specs I see is an onboard/ integrated graphics module and not an actual graphics card. This is likely the cause of the crashes as newer games like conan are more often than not, too much to handle for an onboard graphics module. There are some that may run it fine however I would assume what is happening is when the game boots and the opening cinematics etc wants to play, the integrated graphics on the motherboard is getting overwhelmed and even potentially overheating under the stress, heck the way my graphics card fan spins when I boot up conan already tells me it is a power hungry game, and I am using a Radeon RX 580 armor 8gb card. That baby still gets warm after I have been running conan for a bit, I can just imagine how much an integrated module will struggle, especially considering most integrated graphics don’t have all that great cooling solutions attached to them.
The overheating of the graphics module will cause a BSOD like you descirbe, there is a way to further rule out or confirm this however, when you get your BSOD what is the error message? it should have a line about a specific failure or some error code, that will give you the biggest hint at what is causing the failure.
EDIT: Something else that could also be happening is that your system doesnt have enough resource to run the game even though on the surface it looks like it should. The reason for this is that when using integrated onboard graphics modules, the module shares memory with the system, unlike an actual graphics card which has it’s own dedicated memory built into the card, this means that while the graphics module may be able to run the game, the resources it is diverting from your system to do so may be too much for the system to handle and would also thus result in a BSOD, however once again a quick review of the actual error you are getting when you BSOD will be the most enlightening clue as to what the error is.