I lost 3 temples in 124 hours

[Atikah]

**Game mode: Online official
**Type of issue: Bug
**Server type: PvE
**Region: EU

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I lost 3 temples in 124 hours
Yesterday I tried to update my Mitra temple and my Ymit temple to tier 3. Both temples disappeared into nothing.
2x 360 stones, 2x 160 wood and 2x 20 twine disappeared into nothing. I also lost the upgrade to tier 2, so 2x 250 bricks, 2x 60 Shaped Wood, 2x 250 Iron Reinforcement and 2x 30 kills for the Manifestation of Zeal. And so the requirements for the upgrade to Tier 3: 2x 400 Hardened Brick, 2x 240 Shaped Wood, 2x 50 Steel Reinforcement and 2x 75 kills for the Manifestation of Zeal.
This morning I expected that everything would go well now, you have to try again, and I did an upgrade of my set temleo to tier 3. Away !! That too was gone …

So I lost my recources 3 times in 2 days. tatal loss:
1080 bricks, 480 wood, 60 twine, 759 bricks, 900 Shaped Wood, 750 Iron Reinforcement, 1200 Hardened Brick, 150 Steel Reinforcement and 315 kills for the Manifestation of Zeal.
I don’t know how long I’ve been busy collecting this, but it certainly took me days to play.
and apart from having to collect everything again, I also have to upgrade two other temples to tier 3.
Who can tell me this won’t happen again? Or, is there a certain time, or day, or month that I can upgrade without losing everything?
I believe that all these materials must be returned to me. And, please fix this very, very serious bug. !!!

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Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

1.) Build Mitra T1 - Build Ymir T1 - Build Set T1
2.) Upgrade mitra to T2 - Upgrade Ymir to T2 - Upgrade Set to T2
3.) Upgrade mitra to T3 - Upgrade Ymir to T3 - Upgrade Set to T3
4.) Mitra Temple disappeared - Ymir Temple disappeared - Set Temple disappeared

[Ranson]

Known bug unfortunately, the best workaround we have found is to not leave the shrine while upgrading and please don’t dare put an archpriest in there.

[Atikah]

Thanks Ranson for the reply. I will try that. Im ganna work, work work again to get my stuff…

[Saninhero]

On ps4 I lost my temples upgrading also. Only way I got around that bug was building a foundation large enough room for Tier 3 Temple. Always building a foundation 1st for stability.

[Bodin]

Well, if you just had a little more faith… hahaha (j/k)

Unfortunately, its a reported bug that’s being investigated (and hopefully fixed soon). It seems to happen when the upgrade is in progress and the player(s) leave the rendering area. For now, try to stay nearby within render distance until it completes its upgrade. Some have thought it also possible to have a shrine disappear if its just set on the ground instead of foundations.

[Ranson]

@Saninhero

large enough room for Tier 3 Temple.

Quite correct and something I should have mentioned. You should always leave space around the shrine for the upgrading because they grow in perimeter measurement as well as height.