On friday 15.12.2018 i bought from in-game item shop by using master card, 30 days premium membership and 2400 premium points but untill this moment i didnt recive anything. The card was charged on friday.
I opend custom service ticket but no one answer. Ticket nr: 1096938.
Until today im playing without bonuses for which i paid for. It would be nice to get some recompense.