Lots of players seemingly banned for incorrect crom coin balance

Conan Exiles General Discussion
41

Yes, FCStorm posted above they are aware and working on it, no eta yet

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42

Jesus Christ! Funcom is stealing from their clients out of sheer incompetence.

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43

Okay, this has hit me too. I eagerly await the fix.

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44

Yep cant play at all.

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45

I have the same story Although I did what I asked but still,
What an impudence Where is my money?
I had more than 65,000 coins and because of this inscription I again purchased 15,600 and again I got this inscription What a deception

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46

No, it did not appear in my Steam Wallet.

Itā€™s like all my DLC purchases and some of the Bazaar purchases got removed. I was at -15005 Crom Coins. On a whim, I purchased another 1200 - which went through Steam just fine. When I restart itā€™s saying Iā€™m -13805.

At least the math there is correct: -15005 + 1200 = -13805.

1 Like
47

The quote by xxxx to unban !

Is worrying to me, I have no issues buying battle pass in fact am a big believer in games needing to generate an income. I do however worry that somebody had to actually make this screen with the words used.

So at some point someone thought, its ok to force someone to make purchases !!

So if this link is clicked and money spent and that goes to fucom, That would mean funcom felt that it is ok to create such a screen. Pay now or donā€™t play at all thatā€™s wrong on so many levels.

If its not a funcom thing then who has gained access to potential payments.

5 Likes
48

Jep , I am also affected ;(

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49

if i will launch the game and see this message then i will immediately proceed with legal action against Funcom. they better hope i will not see that message

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50

Wow, thats a lot of ppl with the same issue. its probably a bug.

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51

a bug yes maybe but that screen had to be made/created originally. It didnā€™t just appear as a side product like a NPC glitching into the ground this is created .

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52

Conandickinthekick
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I am sure this is unintentional and that they will fix it.

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53

Lolā€¦ first, i couldnā€™t even buy CC on black friday for some reasonsā€¦
now, i cant even play without 1200CC balance in the wallet lolā€¦ i need more 950 wthā€¦
guys seriously?
We need some free rewards AFTRE that for sureā€¦ or i gonna predict HUGE shaytstorm of the community, even more that after thralls got deletedā€¦
i really hope we gonna get SOME compensations for sureā€¦

54

Same here.

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55

Hello again everyone.
We are still looking into the issue.
To help us investigate the issue and help solve it, could you please make a ticket over Zendesk using In-game purchases category?

Apologies for the inconvenience and weā€™ll keep you updated!

11 Likes
56

They are aware and looking into this :slight_smile:

57

Each update we loosing smth, again and again, devs better start giving us some prizes for the patience =D Lolll

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58

I made an appeal for the ban, I will open a ticket now, thank you for the information :slight_smile:

59

I donā€™t even know how and where to find all my informations neededā€¦ :confused:

60

what are your legal department contacts?

1 Like