Oi even if you havnt recieved an email confirming your unban, check and try launching conan
I havnt gotten anything from them but it seems i was unbanned overnight
Nah still banned here, even after the fixes looking like it will be at least Monday now for anyone still banned.
if not much you can get out of jail , and then request funcom to reinburse you,. thats what i did, got back in game but still need funcom to reiburse me 17+k crom coins
Are they likely to reimburse though?
Thank you for the information!
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My debt is at 10k thatās Ā£60 for me, too much to risk, I will probably spend that again on the game as I like it but canāt afford to just now sadly
yes. they said whoever does not have their crom coins or not able to play the game, so yes
they have to, and they say they will
gotcha
those who have already returned to the game, have you received compensation? or is it simply not there?
no, you will get back what you got, i am still missing 17+k crom coins , (boiught my way out of jail+ the balance i had before the chapter 3), so i exepct funcom to reinburse my missing crom coins
can play the game, but only got 360 crom coins available, lol, cant even pay battlepass until funcom reinburse me
My account is fixed, unbanned and coins back.
Didint answer the ticket, so it must be the fix mentioned above,
still banned rip
Iām confused. Do I submit another ticket? I was trying yesterday and today under āban appealā but apparently I should have submitted one under āpurchase errorā or something. I have but now I have other tickets open and I donāt want to open more.
They have said no more tickets will be looked at until after the weekend now, anyone who still has the ban will likely have to wait. Some people have paid the difference and got in but it can be a lot of money. So the tickets you have submitted will be enough just need to wait.
What you do when the crom coins you buyed get doubeld for no reason ???
I hear they will reimmburse the difference but in crom coins, so yeah your game is at ransom if you want a stack of crom coins then fair enough I suppose
This is a first. Never been locked out of a game on my steam library due to an accounting error. I canāt even play offline.
God this future is horrible.
so i was buy 2600 crom coins and i was buy the asier set yesterday today i locked in and was recieve the message 2600 crom coins added to my account and now i have 4600 coins what i do ??
Un-ban finally ! Long way these 36 hours. (and no compensations, just can play and all my CC were there)