Just to make sure: You tried relogging? Did you try logging out, waiting around 15 minutes so your character is “really” logged out, then logging in?
Items getting “invisible” is a thing that can happen, sounds like that with your ring.
The chest can be in invisible in your inventory, too. Go to a NPC and try if it shows up in the list if you try to sell it.
With this invisible bug relogging should work 100%.
And just to mention everything (altough you said it was equipped): Is there a chance you sold the chest by accident? Then buying everything you sold in the last couple of days might help - you can do that at any NPC, no need to search for the ones you sold stuff to.
@kantakwa hey thanks for the tips, ive tried the relogging (although not for 15 mins - will try that now). Definitley not sold it, as i noticed it happen as soon as I logged in.
Please send us a petition in-game on the character that is having this problem, and we would be happy to see what happened to the items! You may send a petition by using the in-game chat command: /petition
A GM will then respond as soon as possible to take a look and find out what may be going on with the items and assist you from there.
I am wondering if you have a custom UI that is bugging out for some reason. I suspect that will be what Funcom support will ask about first … so perhaps to speed the process update your ticket with UI information…especially if you are using the game default UI.